FAQ: What to know about RockAIR - GPS Flight Tracking Device

1. What is a RockAIR?

The RockAIR is a portable aircraft tracking device designed to provide global communication, flight monitoring, and GPS tracking for aviation assets. It is a trusted, safe, and reliable solution used by over 1000+ aviation operators.

Click here to go to the RockAIR product page.

2. What are the key features of a RockAIR?

The key features of RockAIR include:

• High-resolution tracking: RockAIR offers precise tracking of aircraft using GPS technology.
• Dual Satellite/Cellular Tracking: It tracks in cellular networks but automatically switches to satellite tracking when cellular coverage is lost.
• Emergency Risk Management: RockAIR can signal emergency notifications, which are received by TracPlus, enabling quick and effective emergency response.
• Reliable Two-Way Messaging: RockAIR allows for two-way messaging via Iridium Satellite and cellular networks, compatible with various devices.

3. How does the RockAIR benefit aviation operators?

• Global Connectivity: The RockAIR provides global communication capabilities, ensuring that aviation operators can stay connected with their aircraft regardless of their location. It utilizes dual-mode satellite and cellular communications, allowing for seamless tracking and messaging worldwide.
• Enhanced Safety: With its high-resolution tracking and two-way messaging features, the RockAIR enhances safety for aviation operators. It provides real-time location tracking using GPS technology, enabling operators to monitor their aircraft's position accurately. In case of emergencies, distress signals can be quickly sent, triggering immediate notifications to the team for prompt response and assistance.
• Cost-Effective Tracking: The RockAIR's dual satellite/cellular tracking functionality offers a cost-effective solution for tracking services. By primarily utilizing cellular networks, operators can benefit from reduced monthly billing compared to satellite-only tracking options. The device automatically switches to satellite tracking when cellular coverage is lost, ensuring continuous connectivity.
• Reliable Communication: The RockAIR supports reliable two-way messaging through the Iridium Satellite and cellular networks. Operators can send and receive messages and emails from anywhere, even when outside of mobile network range. This facilitates effective communication between the team, other devices, and rescue agencies if required.
• Compliance: The RockAIR helps operators meet compliance needs for government contracts (such as NAFC & USFS) that require the reporting of real-time locations and event data.
• Ease of Use and Integration: The RockAIR is designed for easy installation and integration. It offers a low-profile portable glare-shield installation and can be powered via USB or aircraft power. It is also compatible with TracPlus software and can be integrated with other devices, cell phones, email systems, and more.
• Additional Features: The RockAIR offers various additional features to support aviation operators, such as automated monitoring service (AMS), distress buttons, mark/point of interest functionality, and Bluetooth connectivity for messaging.

4. How does RockAIR’s Dual Satellite/Cellular tracking work?

RockAIR utilizes GPS technology for real-time location tracking. It primarily operates on cellular networks, which is more cost-effective. However, when the aircraft loses cellular coverage, RockAIR seamlessly switches to satellite tracking (with zero pilot input needed) to ensure uninterrupted connectivity.

5. How does RockAIR enhance emergency risk management?

In the event of an emergency, RockAIR can send distress signals to TracPlus. This triggers immediate notifications to your team through in-app notifications, text messages, or phone calls. It enables quick response and efficient handling of emergencies. Additionally, TracPlus can share essential information and data with rescue agencies, facilitating effective coordination.

6. Can I send messages from a RockAIR while in-flight?

Yes, RockAIR supports reliable two-way messaging using the Iridium Satellite and cellular networks. You can send short messages, texts, and emails regardless of your location, even if you are out of mobile network range.

7. What certifications and testing standards does the RockAIR comply with?

The RockAIR is FCC and CE certified. It is fully tested to DO160F and DO160G standards, ensuring its reliability and performance in aviation environments.

8. How does RockAIR help reduce monthly billings for tracking services?

RockAIR's dual satellite/cellular tracking functionality allows you to take advantage of more cost-effective cellular tracking while still having the backup of satellite tracking. By primarily using cellular networks, RockAIR significantly reduces monthly billing compared to satellite-only tracking solutions.

9. Are there any testimonials or reviews from RockAIR users?

Yes, many users have expressed their satisfaction with RockAIR. For example, Daniel Stevenson, owner and pilot of South Pacific Helicopters, stated: "We have noticed considerable savings with RockAIR and love the 15-second reporting, which is far more accurate.”

You can view a popular case study here.

10. How is the RockAIR powered?

The RockAIR can be powered via USB or aircraft power, giving you flexibility in powering the device.

11. Does the RockAIR have an internal battery?

Yes, the RockAIR has an internal battery that allows for the transmission of shutdown reports even when not connected to a power source.

12. What is the AMS (Automated Monitoring Service) feature?

AMS is an automated monitoring service offered by the RockAIR, which provides additional monitoring capabilities for enhanced safety and security.

13. Does the RockAIR have distress buttons?

Yes, the RockAIR is equipped with distress and distress cancel buttons, enabling quick and easy signaling of emergency situations.

14. Can the RockAIR log positions?

Yes, the RockAIR logs positions at a frequency of 1 Hz and stores the data on a removable SD Card.

15. Does the RockAIR support Bluetooth connectivity?

Yes, the RockAIR has Bluetooth capability for messaging and forms. It requires an iOS device and the TP Connect app for communication.

16. What are the digital inputs on the RockAIR used for?

The RockAIR has five digital inputs that can be configured for user-defined events, such as engine start, stop, take-off, landing, and more.

17. What are the dimensions and weight of the RockAIR device?

The RockAIR has dimensions of 98mm x 119mm x 26mm (3.9″ x 4.7″ x 1.0″) and weighs 210gm (8oz).

18. What are the power sources for the RockAIR?

The RockAIR can be powered by an external DC supply and also has an internal LiPo battery backup.

19. Which satellite network does the RockAIR utilize?

The RockAIR operates on the Iridium satellite network for global operation when outside of cellular coverage.

20. What are the temperature and operating environment specifications for the RockAIR?

The RockAIR has an operating temperature range of -40°C to +85°C (-40°F to 185°F) and is suitable for environments with humidity below 75% relative humidity.

21. Can the RockAIR be used in different types of aircraft?

Yes, the RockAIR can be easily installed in both fixed-wing and rotary aircraft of all different sizes.

If you think maintaining visibility through flight tracking with a RockAIR would be beneficial for your operations, reach out to us today – we'd love to chat.